Shipping and Returns

Setterox Return Policy

At Setterox, we strive to ensure your satisfaction with our products. To facilitate a smooth experience, please familiarize yourself with our return policy:

5-Day Return Window

You have 5 days from the date of receiving your item to request a return. To be eligible for a return, the item must meet the following criteria:

  • Condition: The item must be in the same condition as received, unworn or unused.

  • Packaging: It should be in its original packaging.

  • Tags: All tags must be intact.

  • Proof of Purchase: A receipt or proof of purchase is required.

Initiating a Return

To start a return, contact us at If your return is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Note that items sent back without prior return request will not be accepted.

Damages and Issues

Please inspect your order upon reception. If you notice any defects, damages, or receive the wrong item, contact us immediately. We will promptly evaluate the issue and take corrective measures to ensure your satisfaction.

Exchange Process

For a swift exchange process, return the item you have. Once the return is accepted, proceed to make a separate purchase for the new item.

Refund Procedure

Upon receiving and inspecting your return, we will notify you of the approval or rejection of the refund. If approved, the refund will be processed automatically to your original payment method. Keep in mind that the processing and posting of the refund by your bank or credit card company may take some time.

Contact Us

For any return-related queries or concerns, feel free to reach out to us at We are here to assist you and ensure your experience with Setterox is seamless.

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